Exchange Policy

1. Exchange Window

Exchanges are accepted only within 7 days from the date of delivery of the product.
To be eligible, the product is returned with all original packaging, labels, and tags intact.

2. Defective Products

If you receive a defective or damaged product, you must raise an exchange request within 7 days of delivery.
After quality checks, a replacement will be provided.
If the requested product is out of stock, a full refund of the product value will be initiated to your original payment method, provided the request was raised within 7 days of delivery.
To avoid any confusion during the exchange process, customers are strongly advised to record a video or click photographs while unboxing the package. This serves as proof in case of damage or defect claims.

3. No Returns Policy

We do not accept product returns at the moment.
Customers are only eligible for an exchange, subject to the conditions outlined in this policy.

4. Exclusions

The following items are not eligible for exchange:

5. Conditions for Exchange

The product must pass our quality check once received at our facility.
Products showing signs of alteration or missing packaging will not be accepted for exchange.

6. Legal Compliance

This policy is framed in accordance with the Consumer Protection Act, 2019 and applicable Indian e-commerce guidelines.
Nothing in this policy limits your statutory rights as a consumer under Indian law in cases of defective or deficient goods.